We're product analysts with a passion for using data to drive revenue retention and stop the next wave of churn before it starts.
We leverage the power of marchine learning and cutting edge survival analysis to anticipate churn with precision. We identify critical churn risk factors and forecast churn timelines, so you know when and why customers might leave.
We don't just tell you who might churn - we tell you when. Use our analytics-driven recommendations to engage at the right time, preventing churn before it starts.
We wade through your ocean of customer data to segment your customers based on behavior, engagement levels, churn risk and more. Then we provide tailored retention strategies for maximum impact.
Receive personalized retention tactics for at-risk customers; understand the potential ROI of different retention strategies; keep that MRR rolling in.
We assess your current customer data and analytics capabilities. We outline improvements you should make to your analytics program to directly enable this type of analysis, but we also get to work with what you have today.
Using survival analysis, machine learning and other techniques, we identify high-risk segments and predict individual churn timelines with key insights about each segment.
We deliver a clear, strategic playbook of findings, proactive retention strategies/actions tailored to your customer base.
One Time Fee
What you get:
- Data-driven Churn Audit with key insights about your customer segments
- Actionable churn prevention playbook and roadmap
- Comprehensive data audit + product analytics enhancement suggestions
- Free lifetime access to our product when it launches
Growing company and scared off by the price? Let's still chat
By reducing churn just 5%, a business generating $100K/month saves
$5,000
in revenue each and every month
Cam is an experienced Product Analyst with a product manager's mindset, currently driving analytics for a successful SaaS platform in the real estate industry. A self-described analytics and data nerd, Cam is passionate about translating complex numbers into practical solutions. This curiosity sparked his journey into predictive modeling and survival analysis—powerful techniques traditionally found in healthcare and finance—and inspired him to apply them innovatively to tackle customer churn within SaaS businesses.
Cam founded ChurnWave Consulting to help SaaS companies proactively retain their customers, combining rigorous data science with actionable insights that deliver measurable results.